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Client Onboarding

Start the build with fewer hidden dependencies.

This preflight is for approved or near-approved client work. It reduces avoidable delays by making scope, decision authority, system access, assets and acceptance visible before implementation.

Accepted scope

Know the actual deliverable, price, dependencies, exclusions and acceptance path before the implementation starts moving.

Decision owner

Name the person who can approve copy, design, access, scope changes and launch-critical decisions.

Authoritative systems

Identify which existing systems remain the source of truth for customers, payments, scheduling, inventory, files or operations.

Access plan

List the platforms and roles DV needs. Do not send passwords or private keys through public forms or ordinary project descriptions.

Assets + content

Gather approved brand files, copy, product/service data, policies and examples that materially affect the build.

Acceptance contact

Define who verifies the critical paths at handoff so 'done' means the agreed system passed the expected checks.

Keep credentials out of public intake.

Public contact, procurement and diligence forms are for routing context. Passwords, private keys, recovery codes, regulated personal data and confidential third-party material should use the approved private handoff method for the specific project.

ENGAGEMENT STATE

A client should know where the project is.

01

Scope accepted

Commercial and implementation boundaries become the working reference.

02

Payment verified

Where a reserve or deposit applies, project state changes only after authoritative payment evidence.

03

Nexus handoff

The active relationship moves into the authenticated workspace for project context, files, meetings, proposals and decisions.

04

Access + assets

Required systems, approved materials and authority are prepared without exposing secrets in public channels.

05

Build + verify

The smallest complete release is implemented and tested against the agreed acceptance path.

06

Launch + evolve

The handoff records what shipped, what remains, and whether evidence justifies another layer.